Documentation
From your first server to billing; short, direct guides. If something is missing, open a ticket from the console.
Getting started
From sign-up to the first SSH session: account, balance, orders and support. 2 guides
- Getting started: your first serverThis guide walks you step by step from sign-up to your first SSH session. Creating an account is free; you only pay when you order, from the balance you topped up… · 4 min read
- Support tickets and notificationsSupport is provided through tickets opened in the console; the conversation continues on the ticket, and every reply brings a notification and an email. Our target is a… · 2 min read
Servers
Dedicated and cloud servers: access, reinstalling, ordering and delivery. 3 guides
- Connecting with SSH and first stepsYou reach your servers over SSH. Cloud servers accept keys only; on a dedicated server the first login uses the installation password, after which we recommend switching… · 4 min read
- Dedicated orders and deliveryDedicated servers are sold from stock: with the order a machine is reserved for you, installed with the operating system of your choice and delivered within hours. This… · 4 min read
- Reinstalling a serverYou can reinstall a dedicated server from the console with the operating system of your choice. On available servers the process completes within minutes; the IP address… · 2 min read
Network
IP addresses, rDNS and network settings. 1 guide
Balance and billing
Prepaid balance, hourly and monthly fees, documents and e-Invoice. 3 guides
- Balance and billingdor.net is prepaid: you top up a balance and services are charged against it. There are no contracts or commitments; services run as long as your balance covers them. · 3 min read
- Cloud hourly billingCloud servers are billed by the hour and never exceed the monthly price within a calendar month. This guide explains how the meter works, which states are billed and… · 3 min read
- Invoices, e-Invoice and PDFA document is created for every payment and charge and listed on the Billing page. You can open or download documents as PDF; when the e-document integration is active,… · 3 min read
Account and verification
Verification, security, API keys, team and your data. 6 guides
- Account verificationData center services are provided to identified customers by law. Verification does not block orders: your server is installed, but the installation password and remote… · 3 min read
- API keysWith an API key you can read your account and servers from your own scripts, CI jobs or applications. The key belongs to the organization; it keeps working even if the… · 3 min read
- Privacy (KVKK) and your dataThis page summarizes which data we keep and why, where and for how long we store it, and who is responsible for the contents of your servers. The binding texts are on… · 3 min read
- Resetting and changing your passwordIf you forgot your password you receive a single-use link by email; if you know it, you change it in the console. In both cases sessions on other devices are signed out… · 2 min read
- Team and rolesSeveral people can work in one organization. Each member has a role; server actions, billing and team management open up by role. A user can be a member of several… · 3 min read
- Two-factor authentication (2FA)With two-factor authentication enabled, sign-in asks for the 6-digit code from your authenticator app after the password. Even a leaked password cannot open your… · 2 min read
Didn't find what you were looking for?
Open a support ticket from the console; we reply within one business day. Sales questions: sales@dor.net.